Question 1

What is TikkoTac?

Accepted Answer

TikkoTac is a mobile delivery app for Kinshasa that provides fast, reliable delivery for food, pharmacy products, groceries, water, and packages.

Question 2

How do I place an order?

Accepted Answer

To place an order, download the TikkoTac app, create an account, browse the available products, and complete your checkout.

Question 3

What payment methods are accepted?

Accepted Answer

We accept major credit cards, mobile money, and other payment methods available in your region.

Question 4

Can I track my order?

Accepted Answer

Yes, you can track your order in real-time through the TikkoTac app.

Question 5

What if I have an issue with my delivery?

Accepted Answer

If you encounter any issues, contact our support team via the app or email us at mbote@tikkotac.com.

Question 6

Is TikkoTac available in my area?

Accepted Answer

TikkoTac is expanding its services. Check the app to see if we operate in your location.

Question 7

Can I cancel my order?

Accepted Answer

You can cancel your order if it hasn't been processed for delivery yet. Check the app for order status and cancellation options.

Question 8

How do I become a courier with TikkoTac?

Accepted Answer

Open the TikkoTac app, go to Help or contact mbote@tikkotac.com to learn about driver onboarding in Kinshasa.

Question 9

What is the best food delivery app in Kinshasa?

Accepted Answer

TikkoTac is a Kinshasa-focused delivery app for restaurant food, with live map tracking, local partners, and payment by card or mobile money. Download TikkoTac on iOS or Android to see restaurants near you.

Question 10

Does TikkoTac accept mobile money in the DRC?

Accepted Answer

Yes. TikkoTac supports mobile money and card payments where available in Kinshasa, so you can pay for food, pharmacy, grocery, water, and package delivery in the way that suits you.

Question 11

Can TikkoTac deliver pharmacy and grocery items in Kinshasa?

Accepted Answer

Yes. Order from partner pharmacies and stores through the TikkoTac app — including prescriptions where upload is required — and track your delivery to your address in Kinshasa.

Question 12

How do I send a package or parcel across Kinshasa?

Accepted Answer

Use TikkoTac package delivery in the app to send or receive parcels across town with live status updates. Download the app, enter pickup and drop-off details, and follow your courier on the map.

Frequently Asked Questions

Frequently Asked Questions